Customer testimonials are typically hard to get. I thought I’d list a quick way that I have gotten video testimonials from customers in the past using flip cameras and dropbox.

1. Step one buy some video cameras Kodak Playtouch ($179) or Flip Cameras ($80) with your loaded logo (as of today you still can) – see picture to the right.
2. Step two send the cameras to your clients with an email & document asking them to find a quiet room that’s well lit.
3. Step three ask them to turn the camera on, sit in front and read the questions aloud and then answer (its also helpful to send a “best practices how to record”).
4. Step four ask them to upload the raw footage to your dropbox folder you have just shared with them – or ship the camera back.
5. Step five edit the video down to under 1:00 in total time.
6. Step six load the content to your site with appropriate tracking codes to see who watches and what they do next (don’t forget a call to action).
7. Step seven ask for their final approval and tell them to keep the flip as a gift.

Marketing should exploit the immediate connection and effectiveness of using video in their referral process. Video is an effective and simple way to make a connection. These types of clean videos come across as very honest as there is very little “production”. I’ve gotten five testimonials completed in 30 days using this method.

It might be obvious to some but the web is becoming a broadcast system. People love consuming content this way and it really has an impact. You don’t need large budgets or time to enable this component of your demand generation marketing engine.

We’re excited to announce a project we are launching in partnership with Constant Contact Labs: VideoMail.

Using VideoMail, any Constant Contact user can create a simple email (powered by Constant Contact) which includes an Event Promotion Video App (powered by us).  The video app is quite simple and is designed for businesses to promote a sale, a live event, or any other reason to get people to their store or website.

So, if you have a Constant Contact Account (Free Trial Here), you can make and send them for free.  Let us know what you think by leaving a comment below.

How This Project Came To Life

Having an office in the same building as Constant Contact, one of the best B2B brands, certainly has its advantages.  In addition to the inspiration we get from seeing a SaaS company who has “made it”, we get to meet a lot of their team who have been more than generous with ideas, feedback, and advice.  One group we’ve worked very closely with is the Constant Contact Labs team.  Constant Contact Labs’ role is to innovate on new ideas that can bring value to their nearly 500,000 customers.  They are like a startup within the larger company and have a great track record with some great projects.  After a few meetings, we started brainstorming some ways to work together.

Given that we are in the business of enabling “regular business people” use video to help promote and sell, we zeroed in the VideoMail use case.  Currently, we only have one Video App Template available, but we expect to expand the offering as we get more users and feedback.  Let us know what you’d like to see.

Is heavy branding in video the only way to promote your company in the right way? Many marketers are struggling with this balance between taking control and letting the brand speak for itself. The problem is, the decision is not really up to the marketers at all.

We recently had an event with BusinessWire and MediaMobz focusing on online video and branding. Judy Gern, Director of Conversion Marketing at Constant Contact and one of the panelists for the event, spoke about the importance of finding an appropriate level of branding in video.

Marketers are often tempted to intensively brand their videos to ensure that it is portrayed in the best possible way. They use video to reach their audience in an authentic way.

Unfortunately, branding accomplishes just the opposite. The transparency of video allows viewers to see the push for control, and the video’s “authenticity” seems forced. On the other hand, the accessibility of video provides consumers with the power to share their own opinions of your brand.

No matter how meticulously you script your video, there will be other conversations taking place externally that the public will be watching. As Gern explains, “Conversations about our brands are happening outside of our walls. We have to play, but we can’t control it.” It’s important for a company to have a strong presence by promoting and spreading its own content, but it must recognize that its influence may not necessarily be quite as dominating.

If you’re concerned about branding, you want to communicate a message that is as transparent as possible. Video does just that; it’s a lot harder to be vague or wordy when you’re speaking on-camera. So embrace it–and use online to your brand’s advantage to promote authenticity.

http://www.flickr.com/photos/newsbiepix/ / CC BY 2.0

If you were not among the standing-room-only crowd in Waltham yesterday, you missed a great panel discussion with Tim Bradbury, American City Business Journals; Joe Chernov, Eloqua; Judy Gern, Constant Contact; David Meerman Scott, best-selling author; and Dave Toole of MEDIAmobz.  Our own Cliff Pollan moderated the session.

The event, sponsored by VisibleGains, Business Wire and MEDIAmobz, and graciously hosted by Constant Contact, generated many insights about the use of video. In fact, there was so much valuable content that we’ll likely explore topics in more detail in upcoming blog posts.  For now, however, we wanted to recap some of the important observations from the event in the hopes that it will spark ongoing dialogue.

Here are seven things you’ll want to know right away:

Video is no longer a novelty; it’s a necessity. 100% of those in attendance have watched a business-related video. If you’re trying to sell to any of the more than 100 attendees who were in the room (or companies like them), video would be a great tool.

Video is the new literacy.  According to Dave Toole from MEDIAmobz, “we’re just seeing the beginning” of video storytelling. Brands are using it for new product introductions, customer testimonials and to capture real people using their products.

Video has proven power down the marketing funnel. David Meerman Scott underscored the ability for video to drive higher conversion numbers. It’s not just an awareness-builder, it’s a lead generator and sales closer.

Prospects who consume video convert at higher rates. Judy Gern from Constant Contact shared her company’s experience with video, revealing that prospects who consume video become customers at a much higher rate.

A company of authors is a boon for SEO. Joe Chernov from Eloqua said companies should encourage more content contribution, especially optimized video. More authors, including video subjects, within your company means stronger search performance.

Soon everyone will be video “talent.” Cliff Pollan predicts that someday soon “we’ll all be talent.” At one point we all learned Powerpoint to communicate.  Soon we’ll all learn to communicate better through video.

Video is key to the future of news distribution. Tim Bradbury and his team at American City Business Journals encourage businesses to add video to news they distribute. Joe Chernov agreed, providing the staggering metric that companies that embed video into their press releases get a whopping 500% more views.

There you have it, seven nuggets to ponder right away. We knew this panel would be interesting, but we had no idea how eager marketers are to incorporate video into the mix and how successfully many are already doing so.

To see more of the commentary during and after the event, please check out this hashtag on Twitter: #bwvidevent.

Click here for a video intro to the event

Can online video turn press releases into SEO gold? We don’t have an answer to that question. At least not yet. But with your help – and an esteemed group of experts – we’re hoping to get closer to understanding the role that video will play in the press release of the future.

On April 27, we’re hosting an event with Business Wire and MediaMobz entitled Combining SEO and Video to Drive Awareness and Lead Generation Online. You can watch a video intro for the event or learn more here and, if you’re in Boston, we encourage you to attend. At its core, the event is designed for marketing and communications professionals who are looking for innovative ways to generate new business leads. If that sounds like you, please come.

If you can’t attend, we’d still like to represent you at the event. Cliff Pollan, our CEO, is moderating the panel, and he’d welcome your questions, concerns and opinions in advance. What would you ask Tim Bradbury about his print media enterprise or David Meerman Scott about his recent book? How about asking Judy Gern from Constant Contact about ways video plays into their strategy or Joe Chernov from Eloqua about ways to link all this to marketing automation?

If you’d like Cliff to pose a question or broach a particular topic, please add it as a comment to this post.

As the event invite explains, unique content such as video has tremendous power to attract and convert new leads online. Because video is SEO-friendly and dynamic, many companies are using it to help generate and convert leads. But many companies still have questions that range from concerns about cost to the real conversion value. The event will address some of these questions and provide best practices for effectively using video and SEO in the press releases you distribute, whether it’s via a wire or in some other way.

We hope you’ll join us on April 27 or that you’ll send along some questions and insights for Cliff.