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Don’t use branding as an excuse to stay away from online video

Posted by Abha Gallewale

Is heavy branding in video the only way to promote your company in the right way? Many marketers are struggling with this balance between taking control and letting the brand speak for itself. The problem is, the decision is not really up to the marketers at all.

We recently had an event with BusinessWire and MediaMobz focusing on online video and branding. Judy Gern, Director of Conversion Marketing at Constant Contact and one of the panelists for the event, spoke about the importance of finding an appropriate level of branding in video.

Marketers are often tempted to intensively brand their videos to ensure that it is portrayed in the best possible way. They use video to reach their audience in an authentic way.

Unfortunately, branding accomplishes just the opposite. The transparency of video allows viewers to see the push for control, and the video’s “authenticity” seems forced. On the other hand, the accessibility of video provides consumers with the power to share their own opinions of your brand.

No matter how meticulously you script your video, there will be other conversations taking place externally that the public will be watching. As Gern explains, “Conversations about our brands are happening outside of our walls. We have to play, but we can’t control it.” It’s important for a company to have a strong presence by promoting and spreading its own content, but it must recognize that its influence may not necessarily be quite as dominating.

If you’re concerned about branding, you want to communicate a message that is as transparent as possible. Video does just that; it’s a lot harder to be vague or wordy when you’re speaking on-camera. So embrace it–and use online to your brand’s advantage to promote authenticity.

3 Responses

  • July 29, 2010 at 4:39 pm

    [...] This post was mentioned on Twitter by Jenn O'Meara, visiblegains. visiblegains said: New blog post: Don't use branding as an excuse to stay away from online video http://bit.ly/c2Hf3Q featuring @jgern from @constantcontact [...]

  • July 29, 2010 at 5:36 pm

    The issue isn’t really branding, because every video you put online necessarily speaks for your brand as long as viewers know the source. The issue is how EXPLICIT to make the branding. With every video you beam out to the world, you should know beforehand what effect you want. Sometimes there’s no great need to trumpet the virtues of your brand. Sometimes there is. Just try not to make boring videos!

    • Joe Eldridge
      July 29, 2010 at 7:21 pm

      You make a great point. In addition, branding in video is often confused with communication guidelines from other media types. For example, press releases often contain a statement about the company’s capabilities and elevator pitch and people will sometimes try to work that type of language into their videos. This almost always comes across as not authentic and should be avoided…

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